I like to listen. I have learned a great deal from listening carefully. Most people never listen. –Ernest Hemingway
There is a difference between listening and waiting for your turn to speak. –Simon Sinek
The best way to persuade people is with your ears – by listening to them. –Dean Rusk
Momma! Momma! Hey momma, look! Momma! Momma look!
Momma finally responded with an overly dramatic “I seeeee” without ever even looking up or batting an eye. This went on the entire time I was trying to enjoy my lunch. No doubt, the child had a history of constantly calling out the name “momma” throughout the day, thus the somber response from…momma.
How many of us have been subject to such a response from our boss, our spouse or a friend, in situations where we actually needed someone to really listen?
Let me take it a step further – how many of us are guilty of being just like momma?
I’ve always loved the quote attributed to Greek philosopher Epictetus that says “We have two ears and one mouth so that we can listen twice as much as we speak.”
How sad it is that those in leadership and management positions often think that talking (sometimes yelling), giving instructions, telling others what to do, when to do it and how to do it is the only way to effectively get things done. People in sales often feel it necessary to control a conversation by giving information yet fail to listen to the requests or concerns of their clients. Same with parents. We (because I’ve been guilty) want to instruct and demand this or that from our kids without ever stopping and listening to them.
Zig Ziglar often talked about finding points in a sales presentation where the sales person needs to basically shut up and listen. (I don’t think Zig ever actually used the term “shut up” but I’m pretty sure that’s what he WANTED to say.)
Try this – With your kids. With your spouse. With your clients. With your friends.
The next time you are in the midst of a conversation, stop, look them in the eye and listen to them. Consider what they are saying to you. Way too many times, we listen to simply reply rather than listening to understand what is actually being said.
If you will start sincerely listening before you reply with a sarcastic “I seeeee,” you will find yourself with a stronger marriage, better relationships with your children, more respect from your friends, and a noticeable upswing in sales.
And me – I’ll be able to enjoy a much more quiet lunch.
Life begins TODAY!!!